I've been a mostly happy and loyal customer of Typepad, the blogging service, since this site launched in 2003. My experience with the customer service has been excellent and any problems mostly small.
But Typepad has never made a serious attempt to make their service available to mobile customers.
The app they developed for the iPhone isn't usable and they've never developed an app for the iPad. I've asked customer service if they'll ever catch up to the times and been told they are "actively discussing future features to improve the use of TypePad with iPad and iPhone devices."
But how many years does it take?
BlogPress is the app I use on the road and while superior to the Typepad app it is still like using a Commodore 64 to blog with.
Typepad's lack of attention to their mobile customers makes me wonder if the product is a doomed dinosaur dying a slow death?